FAQ

Who is Foooqy?

Foooqy is a new food delivery platform. We believe there is nothing better than a scrumpcious and healthy home cooked meal in your belly. We uncover Klang Valley’s aspiring home chefs and unique cafes to offer you a wide selection of good food delivered straight to you!

Our menu are all Halal or Pork Free! Our menu includes Malay food, Chinese Food, Indian Food and Western Food choices.

We aspire to enrich your life starting by delivering the best food in Klang Valley to you!


How do I join Foooqy?

Sign up with us by using your Facebook account or create an account with your email address. No charges applies.


Is there a minimum order?

There is no required minimum order in Foooqy.


Can I order in advance?

Yes we accept pre-orders of up to one week in advance.


How much notice do you need to give for delivery of an order?

1 hour is our standard delivery time and we strive to deliver the best service to you. However, some dish requires a longer preparation time and we believe they are worth the wait!

To avoid long waiting time, we recommend to pre-order your food at least 2 – 3 hours before your intended meal time.


What is the coverage area?

Our food delivery services currently covers Kuala Lumpur and Petaling Jaya. If there is no chef around your area, please sign up and notify us and we will notify you once available.

Upcoming areas includes Subang Jaya and Cheras.


Any delivery charges?

RM 5 delivery charges is chargeable from each Chef / Cafe.


How do I get my food?

Our own food delivery team / partners will get your food delivered to you! We try our very best to ensure hassle free food ordering for you from anywhere in the Klang Valley!


How does Foooqy handles my debit/credit card information?

We take data security seriously. Foooqy does not store any of this sensitive information on our servers. We use MOLPay as our payment processor. Cardholder data is managed in the MOLPay Vault using established data security and encryption methods. MOLPay is a validated Level 1 PCI DSS Compliant Service Provider (the most stringent level of certification available). Payment can also only take place only over secured channel, HTTPS.

Who is Foooqy?

Foooqy is a new food delivery platform. Our goal is to uncover Klang Valley’s aspiring home chefs and unique cafes and to share these treasures with everyone around the area! So if you’re an aspiring home chef, a new café in town or just someone who likes to mess around in the kitchen, please join our food delivery platform!

Our food delivery services currently covers Petaling Jaya and Kuala Lumpur. Our menu are all Halal or Pork Free! Our menu includes Malay food, Chinese Food, Indian Food and Western Food choices.

We aspire to enrich your life starting by delivering the best food in Klang Valley to you!


How do I join Foooqy?

Sign up with us by using your Facebook account or create an account with your email address. No charges applies. Only a minimal commission is charged from the chefs / cafes upon every successful order.


Who can become a chef?

Are you an aspiring chef creating delicious home cooked food? A new café in town? Do you think you have the artsy hands for the kitchen creations? Yes you too can be part of Foooqy Chef team and join our food delivery platform.

Why should I join?

We want passionate chefs and people to join our Foooqy family. We aim to expand and deliver the best food choices to everyone around the Klang Valley area. If you believe good food is important as much as we do, please share your passion with us and join us today! If you have any questions please contact us at wecare@foooqy.com


Am I allowed to use my own packagaing?

We do not restrict your packaging and we also allow you to place your own branding on the food. However, it is the responsibility of the chef / café to ensure that the food is packed safely and in a hygienic manner for transportation.


How will I get my payment?

Foooqy clears payment with our chefs and cafes on a weekly basis.

All the above are subject to changes at Foooqy’s discretion. And any changes made shall be deem to be enforceable and applicable for all parties associated with Foooqy Food Delivery Platform.